ICU Manager
ICU Manager offers a complete, integrated remote monitoring and management automation platform to deploy high-value managed services. ICU Manager’s best-in-class technologies along with
ICU Manager ’s business building support make ICU Manager  an industry leading solution.  ICU Manager  offers robust support for managing Windows and Mac devices.

Automation Manager, provided as part of ICU Manager , expands on ICU Manager ’s already powerful management
capabilities by enabling the creation and delivery of repeatable standardized processes with the
simplicity of drag & drop design, no scripting knowledge required. Take advantage of over 490
Automation Objects to automate your interactions with Windows® and non-Windows devices.

Demonstrate value and quantify your results to end customers with Report Manager. Report Manager
is a unique RMM reporting solution that enables you to create and modify graphical, visually interesting
reports to perfectly match the specific needs of our clients. Over 45 reports in 4 functional areas are
included, or you can easily create your own.

ICU Manager ’s mobile device management provides a solution that makes it easy to invite, monitor and manage
devices from a single pane of glass. Standardize mobile device email, VPN and Wi-Fi configurations to
ensure users can always access their corporate data. Secure mobile devices by setting passcode
policy restrictions and ensuring backup to iCloud® is properly configured, and save data usage by
optionally disabling FaceTime®, YouTube®, automatic data syncing when roaming, etc.

ICU Manager ’s VIPRE is ThreatTrack Security’s small-footprint endpoint protection for enterprises, educational institutions, government agencies and organizations of all sizes, as well as home users. Optimized to quickly scan for threats without slowing down PCs, VIPRE has been a preferred endpoint protection solution for IT security professionals and consumers for years.

Few services are more important than protecting your customers’ data. ICU Manager  Backup Manager delivers
the backup technology so that your customers have the disaster recovery, business continuity, and file
recovery they need. Backup Manager delivers on site, off-premise, and cloud storage for physical and
virtual servers, laptops and desktops. Centralized deployment, management, and reporting standardize
and simplify management.

From fixing security vulnerabilities to improving performance – keeping your customer’s systems current
and secure is a time consuming yet vital concern. Patch Manager automates this process, helping
to ensure your customers’ Windows Operating Systems, Windows applications, as well as 3rd party
applications are up-to-date and running smoothly.